As you prepare for an upcoming relocation, relying on professional movers to help you through the process can improve the experience. But how can you find the right company for you? What can you do to guide your decision as you search for a moving company?
To choose the ideal company for your needs, knowing the right questions to ask is crucial. By doing this, you can determine if these movers are trustworthy and able to provide the services you need. Discover the top 10 questions to ask your moving company in this guide.
- Do you have the necessary licenses?
A moving company’s licenses are one of the first aspects you should consider as you choose movers. Ensuring that a company has the necessary licenses is crucial, as this allows you to gauge its trustworthiness. Any reputable moving company will have the necessary certifications from the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration. These companies also need to be licensed through the state they are based in. Without these licenses, you should steer clear of these movers.
- What services do you offer?
Aside from moving services, it’s important to understand the full scope of services your movers provide. Many companies also provide packing and storage solutions, which can be highly useful to make your move feel more streamlined. If you think you may want to invest in packing or storage services, choosing a company that can provide everything you need will be much more convenient.
- What are your insurance options?
When working with a moving company, you should fully understand the insurance options they provide and the insurance coverage included in their services. All movers offer basic liability coverage that covers up to 60 cents per pound of items lost or damaged. However, if you’re interested in a higher level of insurance, especially for extremely valuable items, you should inquire about additional coverage. Full-value protection will provide a more comprehensive insurance plan for your items.
- How are your prices calculated?
Any reputable moving company will provide an in-home estimate for the cost of their services. As you receive this estimate, ask your movers about the way the company calculates their prices. There are several factors involved, including shipment weight, distance, and hourly labor costs. Having a full view of this calculation ensures you understand the quote you receive.
- Do you provide binding estimates?
When you receive a quote from a moving company, you should make sure you know whether the estimate is binding or non-binding. Binding estimates guarantee that your price won’t increase. Additionally, some companies offer a not-to-exceed estimate, which means exactly what it sounds like—the estimate they provide will not exceed the price they provide, but it may be lower. Understanding what to expect is important to manage your expectations on moving day.
- What is your protocol for loss or damage?
Even the best movers can lose or damage items during a relocation. The most important aspect to consider is how they handle these situations. As you consider moving companies, ask them what their protocol is when these losses or damages occur. Get an idea of what the claims process is like, just in case this is something that you need to do in the future.
- Can I track my shipment?
Many moving companies provide tracking services for their customers’ shipments as they are in transit. This can be especially useful during long distance relocations, as you can keep track of where your items are and get an accurate idea of when they will be delivered. Check with your movers to see if this is part of their services.
- How do you handle specialty items?
If you have specialty items—such as pianos, antiques, artwork, or oversized items—it’s crucial to find movers who can expertly handle them. Ask any moving company you consider how they will handle your specialty belongings to determine if they have the experience and expertise necessary to move these items safely.
- Do you offer discounts?
Moving can be an expensive process, so finding savings wherever you can is smart. Some moving companies provide discounts for their customers to take advantage of, such as senior or military discounts. You may also be able to get early bird savings if you book your move well in advance, which can be a major advantage of scheduling your services early.
- How long will my move take?
Last but not least, you should ask your movers how long their services will take to be completed. Understanding the expected shipping times for your belongings is an important part of your moving process, so manage your expectations with your movers.
Get the Information You Need From Your Movers
By asking your movers these questions, you can gain a comprehensive scope of your relocation solutions. Looking for a trusted moving company in Sarasota? Choose AAA Flat Rate Moving & Storage, the Florida Gulf Coast’s proven movers for over 40 years. We provide high-quality moving, packing, and storage solutions with a simple mission: to deliver quality moving service at reasonable rates. Request a free quote online or call us today to learn more!